Human insights on tech and AI

Join HealthEquity each month for a short, slide-free discussion on AI and other exciting tech trends shaping the future of benefits administration.

Upcoming episode

Champions of change: Integrating AI into the
benefits experience 

Despite growth in AI usage, opinions on it are mixed. That makes implementing an AI tool in something as crucial and sensitive as employee benefits challenging.


Join us for the next episode of Benefits Innovation Lab. You’ll hear from AI experts on managing organizational change and creating
a culture of AI champions—all while avoiding the pitfalls of fear
and confusion that can accompany AI in the workforce.


Our experts will discuss:

  • Clear steps for AI implementation with both benefits team members and general company employees, using real-life examples.
  • How to answer questions and dispel AI fears.
  • How to create a culture of AI positivity in your workforce.

When:

February 19  | 2 PM ET

Your hosts

Jess Cloud

VP IT Operations & Transformation, HealthEquity

Jess is an IT transformation leader known for delivering impactful business solutions that enhance member satisfaction and company growth. Her expertise includes CX, AI optimization, contact center modernization, and scaling IT solutions. Since joining HealthEquity in 2023, Jess has driven greater efficiencies and improved member satisfaction. 

Nicole Warshauer

VP Brand Marketing, HealthEquity

Nicole is a community-first brand builder. She has spent 15+ years in marketing leadership positions at companies like Yelp, Dribbble, Trusted Health, and Quilted Health before joining HealthEquity in 2023 as VP of Brand Marketing. Equally creative and analytical, Nicole has a passion for process that keeps the audience at the center of it all.  

Previous episodes

December 16, 2024

The perfect partner: How to choose the right AI vendor for your benefits team

November 21, 2024

6 questions to ask before implementing your benefits AI plans

September 23, 2024

Benefits and AI: How to identify key areas for improvement

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