Industry insights

AI in benefits administration

HealthEquity surveyed over 800 benefits leaders in the United States to understand their attitudes about artificial intelligence and its ability to impact benefits administration.

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How are benefits leaders feeling about AI?

Most are optimistic about the improvements AI could bring to their lives and the lives of the people they serve.

at least somewhat agree that AI will have a positive impact on benefits.

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“Using AI, innovators can help influence better overall benefit plan design for employers and also equip employees with recommendations to improve the experience.”

- Shuki Licht, HealthEquity VP of Innovation